Frequently Asked Questions (FAQs)
How to I book a session?
Review our packages and prices and located the button "Click to Book" and our site will guide you through the process (You must pay the non-refundable deposit (By Debit/Credit Card) to secure the session. If you have questions prior to booking You contact us (On Social Media or complete a Digital Request Form- See the CONTACT US page) to discuss details about your requested session.
Can book without paying a deposit?
Unfortunately you cannot book without paying the initial non-refundable deposit. Our new booking site allows you to make the deposit by debit or credit card payments.
When and how do I pay for the session?
You must pay the non-refundable deposit during booking the initial session & the deposit will go towards the total balanc. You will pay the remainder of the amount due the day of the session. In order to book, you must pay the deposit by debit/credit card. And you can pay the remaining balance (on the day of the session) by cash, CashApp, PayPal, Venmo, Zelle, ApplePay; or we can send an digital invoice.
How many outfits can I change into?
Outfit changes are allowed by time/package selection. Package A timeframe is 30 minutes (No outfit changes). Package B timeframe is 60 minutes and allows for one outfit change (max of 2 outfits per session). Purchase of additional time/ outfits can be purchase in 30 minute increments.
Will I get the chance to review the images and pick my favorite photos?
Yes. We will send you a email with a link to access and review all UNEDITED images. You will have the opportunity to select your favorite photos for us to apply a final/hard edit too (Presets, Skin Retouching and etc).
How do I received the final and edited images?
We send you an email with instructions how to download the final and eidted digital images. You will have access to the link for 90 days and will need to download all of the images to a storage location.
Can I pick more images later if I change my mind?
Yes. You can pick more images by upgrading from package A to B. If you initially selected package B you can pick more images in increments of 5, 10, 15 and more. Just notify us, make the additional payment and we will include your additional images in the final production.
How long does it take to receive the images from start to finish?
We send the unedited preview within 3-5 business days and send the final edited photos 5-7 business days afterwards. It can take up to 2-5 weeks to be provided the final images or sooner (Depending on the staff productivity).
How can I contact you before I book and or pay the deposit?
If you have additional questions prior to booking, click the "Contact US" link below and submit a Digital Request From (DRF) and we will contact you as soon as possible.
Do I have to sign a contract?
Yes. All clients must review and sign a digital contract that outlines our services, responsibilities and procedures we provide. Failure to agree to the terms and conditions will result in a denial of services.